Business coaching is a structured program to enhance employee performance either individually, or in groups. Many programs offer training in the skills necessary to manage well. However the reality is often that when individuals return to their own surroundings there is little support to practice what has been learnt. In addition day to day work can often bring up challenges that have not been foreseen. Left to our own devices it is easy to avoid uncomfortable situations or deal with them using old patterns that are no longer effective. This is where a coach steps in. By providing the necessary support at the moment when it is most needed you can ensure optimal results for the organization and the individual.
A mentor is different than a supervisor or coach. The mentor is charged with assisting an individual in developing a particular set of skills or abilities in order to assume other duties or challenges within the organization.