The Balanced Scorecard (BSC) strategic performance management methodology has been around for about 20 years and many organizations – from Fortune 500 to small and medium sized enterprises have used and continue to use the BSC as the framework for their strategic performance management framework. There are many organizations that are contemplating implementing the BSC or have already done so but are not sensitized to the attendant pre-requisites, and modular steps required to successfully implement and sustain the BSC. Additionally, there may be a lack of familiarity with the relevant design criteria that informs the best fit for the organization. Understanding these elements provides the basis for accurately implementing the BSC in the organization in a logical and effective way. This two day workshop will provide participants with the knowledge to design and implement the BSC in the organization utilizing a step by step process approach.

Topics to be covered include:

  • Why Use the BSC
  • The Strategic context for the BSC
  • Understanding the Strategic Plan
  • Strategic Planning Using the BSC Approach
  • The Strategy Map
  • Identifying Objectives and Designing KPI’s
  • The Top Level Scorecard
  • Cascading the BSC
  • Risk Management and the BSC
  • BSC Scorecard Design
  • Stakeholder Engagement and Buy In
  • BSC Situational Assessment

Target Audience

HR Managers
Consultants and Practitioners

About The Facilitator

Ermath Nicholas Harrington is an International Business Consultant, Founder and Managing Director of HARCON an institutional and capacity building consulting firm based in Trinidad and Tobago. He has diverse consulting experience in the public, civil society and private sector of the Caribbean and beyond. His consulting experience covers strategic planning, performance management, project management, process re-engineering and research. This is augmented by his formal training at the Master’s Level in International Relations. He is a specialist in the Balanced Scorecard Strategic Performance Management Framework.