Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.  A major goal of this two-day workshop is to help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life.

Topics to be covered include:

  • Communication styles
  • Growing our self-awareness
  • Communication basics and barriers
  • Asking questions and listening skills
  • Body language
  • Creating positive relationships
  • Creating a positive self-image
  • Frame of reference
  • Techniques for the workplace
  • Assertiveness

Target Audience


About The Facilitator

Lisa Morales is a business executive specializing in the area of Marketing and Strategic Business Development. She has over 20 years of experience and a proven track record of building brands in the Caribbean region. Ms. Morales is a versatile business leader with a career spanning entrepreneurial pursuits to senior management roles in multinational, Fast Moving Consumer Goods and Service organizations.