WIN WIN COMMUNICATIONS STRATEGIES

Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this two-day workshop is to help you understand the impact your communication skills have on other people. You will also explore how improving these skills can make it easier for you to get along in the workplace, and in life.

Topics to be covered include:

Communication styles
Growing our self-awareness
Communication basics and barriers
Asking questions and listening skills
Body language

Creating positive relationships
Creating a positive self-image
Frame of reference
Techniques for the workplace
Assertiveness

Target Audience

Managers
Supervisors

About The Facilitator

Lisa Morales is a business executive specializing in the area of Marketing and Strategic Business Development. She has over 20 years of experience and a proven track record of building brands in the Caribbean region. Ms. Morales is a versatile business leader with a career spanning entrepreneurial pursuits to senior management roles in multinational, Fast Moving Consumer Goods and Service organizations.

Bio