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GETTING IT RIGHT – HOW TO SUCCESSFULLY DEPLOY AND SUSTAIN THE BALANCED SCORECARD IN YOUR ORGANIZATION


The Balanced Scorecard (BSC) has been one of the most widely used strategic management methodologies in organizations over the last twenty years and provided the foundation when successfully implemented for some of the world’s most successful organizations to achieve their strategic objectives. There have been many instances however where bad scorecard design and inappropriate implementation methodologies have created frustration among senior management in organizations and failure of the BSC to achieve strategic management benefits to the organization. This two day workshop provides participants with the knowledge of the required enablers that drive BSC success. It helps sponsors and implementers of the BSC programs in organizations understand the enabling framework architecture that supports good implementation – and more importantly sustainable success in BSC driven strategic performance management


Topics to be covered include:


  • The Performance Anatomy of the Organization
  • Change Management
  • The ART of the BSC – Accountability, Responsibility and Transparency
  • BSC Design Approaches
  • Integrating the BSC into Performance Management
  • Cascading the BSC throughout the Organization
  • The Six Pillars
  • Why Scorecards Fail
  • Keeping Score
  • Managing and Using Information
  • Identifying Objectives and KPI’s

Target Audience

HR Managers
Consultants and Practitioners
Managers
Supervisors

About The Facilitator

Ermath Nicholas Harrington is an International Business Consultant, Founder and Managing Director of HARCON an institutional and capacity building consulting firm based in Trinidad and Tobago. He has diverse consulting experience in the public, civil society and private sector of the Caribbean and beyond. His consulting experience covers strategic planning, performance management, project management, process re-engineering and research. This is augmented by his formal training at the Master’s Level in International Relations. He is a specialist in the Balanced Scorecard Strategic Performance Management Framework.

 

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